Privacy policy

1. Data Collection & Types

What We Collect

  • Personal Data: Name, email, phone number, billing/shipping address.
  • Usage Data: IP address, browser type, pages visited, device identifiers.
  • Cookies: Session, preference, and security cookies (used for cart tracking, login sessions, and security).
    Example: Abandoned carts trigger SMS reminders via cookie tracking.

2. Purpose & Use of Data

Why We Use Your Information

  • Core Services: Order processing, account management, customer support.
  • Communication: Updates about policy changes, promotions, newsletters (opt-out via email unsubscribe link).
  • Analytics: Improve website performance via tools like Google Analytics (opt-out available).
  • Marketing: SMS campaigns for cart reminders, offers, and reviews (reply "STOP" to opt out).

3. Data Sharing & Third Parties

Who Accesses Your Data

  • Service Providers: Payment processors (PayPal/Braintree) handle transactions (PCI-DSS compliant).
  • Legal Compliance: Disclosure to authorities if required by law (e.g., court orders, fraud prevention).
  • Global Transfers: Data stored in the U.S., even if you’re outside the U.S.

4. Security & Compliance

Protection Measures

  • Encryption: Secured payment processing; no direct storage of card details.
  • Limitations: No 100% internet security guarantee; DNT (Do Not Track) not supported.
  • Children’s Privacy: No data collected from users under 18; contact to remove accidental submissions.

5. User Controls & Rights

Your Options

  • Opt-Out:
    • Emails: Unsubscribe link in all marketing emails.
    • SMS: Reply "STOP" to cancel texts.
  • Cookies: Adjust browser settings to block or alert cookies (may affect site functionality).
  • Updates: Policy changes notified via email or site banner; check policy page periodically.

Need Assistance?

  • Email: info@3dcrystalphoto.com
  • Note: For unresolved issues, escalate to BBB (U.S.) or local consumer protection agencies.

Tip: Review full terms under Terms and Conditions for dispute resolution clauses.

Why Trust Us?

  • 🔒 Transparency: Clear categorization of data uses.
  • 🌐 Global Standards: Adherence to PCI-DSS and U.S.-EU data protection frameworks.
  • 📅 Accountability: Regular audits and prompt breach notifications (if applicable).

This summary simplifies complex legal language; always refer to the full policy for complete details.